Connected Apps

Connect your assistant to CineFlo

Claude, ChatGPT, Claude Code and Codex can read the projects you pick and, if you let them, edit them. You set each tab to Off, View or Edit. A few things never leave CineFlo, whatever you switch on.

Part of CineFlo Pro, which starts with a free trial. No account yet? You can create one when you connect.

ProjectNight Shift
Scenes & Shots
Script breakdown
Schedule
Call sheets & Contacts
Locations
Budget

Phone numbers and emails are never shared.

An example of the choices on CineFlo's connect page. Try them.

Add CineFlo to your assistant

Every assistant connects to the same address.

https://mcp.cineflo.com/mcp

Claude

Directory

Open CineFlo in the Claude Directory and choose Connect. There's nothing to type.

By hand: Settings → Connectors → Add custom connector. Paste the address and leave OAuth Client ID and OAuth Client Secret empty.

ChatGPT

Developer mode

On chatgpt.com, go to Settings → Apps & Connectors → Advanced and turn on Developer mode. Create a connector with the address, and choose OAuth as the authentication.

Custom connectors work on chatgpt.com in a browser, not in the ChatGPT apps.

Claude Code

Terminal

Add it from your terminal, then run /mcp in Claude Code to sign in.

claude mcp add --transport http cineflo https://mcp.cineflo.com/mcp

Codex

MCP server

Add an MCP server with the address. Leave the bearer token and headers empty.

Then, in your browser

  1. Sign in

    The assistant opens CineFlo's connect page in your browser. Sign in with Google, Apple or your email and password.

  2. Pick what it can reach

    Open a project and set each tab. Off hides it, View lets the assistant read it, and Edit lets it add and change things.

  3. Choose Allow

    You're sent back to the assistant, and it can start on whatever you ask.

Only continue if you started the connection yourself. If someone sent you a link to the connect page, close it.

You need your own Pro plan

Connected Apps is part of CineFlo Pro, and that includes collaborators: working on someone else's Pro project doesn't cover it.

New to CineFlo? Create your account on the sign-in page when you connect, with Google, Apple or an email address, and start a free trial there.

On shared projects, the owner decides

Connected apps stay off for collaborators until the owner turns on Let collaborators connect apps. The owner's settings are the most a collaborator can switch on, and a collaborator's assistant never gets more than their own access to a tab.

The CineFlo plugin for Claude

The connector gives Claude access. The plugin gives it production know-how: twelve skills that make it ask how a scene will be shot before designing coverage, break down a script the way a first AD would, and never guess an address on a call sheet. It uses the same connection and the same switches, and adds no access of its own.

  • Build a shot list

    Plans coverage around the project's coverage style and camera package, asking once if those aren't known, and shows you the shots before saving them.

  • Break down the script

    Tags cast, extras, props, wardrobe, vehicles, effects and the rest, scene by scene, reusing what's already in the breakdown.

  • Handle a script revision

    After a new draft, shows which scenes changed and what that touches in the breakdown, shot lists and schedule.

  • Plan shoot days

    Groups unscheduled scenes by location, day or night, and cast, and lays them onto shoot days.

  • Prep a call sheet

    Drafts the day's sheet from the stripboard and asks for what it can't know, like the nearest hospital. You send it from CineFlo.

  • Track the shoot day

    Records what you report from set ("we got 4A") and tells you whether the day will make it.

  • Build a prep checklist

    Turns the breakdown and schedule into department to-dos with owners and due dates.

  • Scout locations

    Logs recce notes the way the crew needs them (power, access, noise, sun path) and links scenes to places.

  • Make a lookbook

    Builds a mood board for the film, a location or a character from notes, palettes and the references you name.

  • Set up cast and crew

    Numbers the cast the call-sheet way and orders the crew list by department.

  • Review the budget

    Reads the cost report and explains what's over, what's committed and what's left.

  • Start a project

    Creates a project and hands you the link to import your screenplay.

Nothing is shared until you choose.

What you control

Access is set per project and per tab. These are the tabs you can switch on.

  • Scenes & Shots
  • Script breakdown
  • Schedule
  • Call sheets & ContactsOne switch for both. Names and roles, never phone numbers or emails.
  • LocationsAddresses included.
  • FilesTitles and links you pasted, never uploaded files.
  • Moodboards
  • To-Dos
  • DiagramsNames only. Edit means rename.
  • Budget

Script pages

Own switch

The screenplay text has a switch of its own. With it on, the assistant can read the script's scenes. It never sees the title page and can't change a word.

Images

Own switch

Needs Scenes & Shots on. The shot list the assistant opens inside the chat then shows each shot's reference images, loaded in your browser and never sent to the AI model. On shared projects, the owner decides whether collaborators can turn it on.

Watch it, pause it, end it

In CineFlo, under Settings → Privacy & Data → Connected Apps.

Activity

What each assistant did, in plain language ("Added 12 shots to Scene 4"), for the last 90 days. It records which items were touched, not what they say.

Pause all

Stops every connected app until you switch it off again. Nothing is disconnected and no settings are lost.

Disconnect

Ends one connection, and its access stops within a minute. To use that assistant again, you connect it from the start.

Once you've connected an assistant, each project's Share sheet gets a Connected Apps row with the same per-tab controls. Owners set the collaborator limit there too.

What never leaves CineFlo

These hold whatever you switch on. Each one protects something the person flipping the switch doesn't own, or couldn't undo.

  • Contact details stay private

    No phone numbers or email addresses for anyone, and no phonebook or rate cards. The assistant sees names, roles, characters, cast numbers, departments and call times. The contact details belong to your cast and crew, who never agreed to share them.

  • Uploaded files stay in CineFlo

    No file links, uploads, photo GPS or scout weather. Links you pasted yourself, like a YouTube reference, are shown because they're yours. The assistant can add links but can't upload files.

  • Images never reach the model

    With Images on, reference images appear only in the shot list view in your browser. The AI model never receives them, their links expire after 10 minutes, and location data is stripped first.

  • Nothing is sent to anyone

    An assistant can't send a call sheet, invite a collaborator or share a project. It can build a call sheet in full; a person sends it from CineFlo.

  • The script is read-only

    The screenplay can be read only with Script pages on. The assistant can edit the breakdown but never the script.

  • Deletes can be undone for 30 days

    Anything an assistant deletes can be restored in CineFlo. Diagrams can be renamed but not deleted.

  • Account controls are off limits

    Sharing, permissions, billing and deleting a project are out of reach entirely.

What you can ask

Ask in your own words and the assistant picks the tools. If a tab it needs is Off or only at View, CineFlo tells it which one, so it can tell you.

Here's the treatment for our short, The Long Way Home. Make it a new CineFlo project and add the scenes.

Creates the project, adds a scene for each one in the treatment with its slugline and synopsis, and gives you the importer link for when there's a screenplay.

  • No tab yet: the new project opens at Edit
Build a shot list for Scene 12: a wide to establish the diner, a two-shot at the counter, and close-ups on both of them.

Adds the shots to the end of Scene 12 with size, angle and description filled in, numbered in your own style (A, B, C or 1, 2, 3) the way the app would.

  • Scenes & Shots at Edit
Schedule scenes 4 through 9 on October 14 and draft that day's call sheet.

Adds the shoot day if it's missing, puts the six scenes on it, then drafts a call sheet for October 14 from the stripboard with the scenes, times and cast they need. Nothing is sent: you check it and send it from CineFlo.

  • Schedule at Edit
  • Scenes & Shots at Edit
  • Call sheets & Contacts at Edit
Read Scene 7 and tag the props and wardrobe in the breakdown.

Reads the scene, adds the props and wardrobe it finds to the breakdown and tags them in Scene 7. The script text stays exactly as it was.

  • Script breakdown at Edit
  • Script pages on
How is the budget looking? Compare the estimate to complete with what we've actually spent, by account.

Reads the cost report, sums actuals, commitments, estimate to complete and estimated final cost per account, and points out the ones forecast to go over. Nothing changes.

  • Budget at View
Which camera department to-dos are overdue?

Reads the To-Do board, narrowed to the Camera list and to tasks past due in your time zone, and lists each with its due date and assignee.

  • To-Dos at View

Starting a project from a chat

An assistant with edit access can create a project from a treatment or pitch you've shared. The project is yours, and it starts open to your connected apps at Edit on every tab, with Script pages on. Change that like any other project.

Your screenplay goes through the importer

The assistant gives you a link to CineFlo's importer. You drop in the PDF, Final Draft .fdx or Fountain file, and CineFlo builds the scenes, cast breakdown and script pages as it does for any import. The assistant never uploads files or writes script text.

Every tool, by tab

All 54 tools CineFlo offers an assistant, grouped by the tab that switches them on. Reading needs the tab at View. Changing or deleting needs Edit, and a few also need a second tab, which the description says. None of them can send anything to anyone, and every delete can be restored in CineFlo for 30 days.

Projects4 tools · 2 read, 2 change

Available with any tab switched on.

ToolWhat it doesAccess
List Projectslist_projectsLists the projects you have opened to connected apps, with what the assistant may do on each tab.Reads · View
Get Project Overviewget_projectOne project at a glance: your role and its tab access, plus the scene list, scene and shot counts and the first and last shoot dates when those tabs are on.Reads · View
Create Projectcreate_projectCreates a new project that you own, from a title and optionally a logline, director, DP, producer and company. It starts empty and open to your connected apps at Edit on every tab, and comes with a link to CineFlo's script importer.Changes · Edit
Update Projectupdate_projectEdits the project's title, logline and production details (director, DP, producer, company). Only the owner's assistant can use it, and only on a project with at least one tab at Edit.Changes · Edit
Scenes & Shots10 tools · 3 read, 7 change
ToolWhat it doesAccess
Get Sceneget_sceneOne scene, by id or scene number: slugline, INT/EXT, location, time of day, story day, length in eighths of a page, cast numbers, synopsis and its shots in order.Reads · View
Get Shotsget_shotsThe shot list for the whole project or one scene, in the order the app shows it, a page at a time.Reads · View
Save Scenessave_scenesAdds scenes or edits them, up to 100 at a time. Only the fields sent change, and scene numbers stay unique. Shoot dates come from the schedule, not from here.Changes · Edit
Save Shotssave_shotsAdds shots to the end of a scene or edits them: description, size, angle, movement, rig, lens, camera, cast, status, estimated time and notes. A new shot without a number gets the next one in your own numbering style (A, B, C or 1, 2, 3, skipping I and O if you chose that).Changes · Edit
Reorder Shotsreorder_shotsSets the shooting order of a scene's shots and can renumber them to match, as dragging does in the app. Custom names such as PU1 keep theirs.Changes · Edit
Renumber Shotsrenumber_shotsRenumbers a scene's shots in their current order, in your numbering style.Changes · Edit
Get Shot Planningget_shot_planningHow the project will be shot: coverage style (classic, long takes, handheld, efficient or stylized), how many cameras, the camera bodies, lenses and aspect ratio, and which of those aren't known yet.Reads · View
Save Shot Planningsave_shot_planningSets or changes that shot-planning context. Asked with nothing to set, an assistant that can show forms asks you for the answers in a short form and saves them. The answers are kept with the project so you're asked once.Changes · Edit
Delete Scenedelete_sceneDeletes a scene and its shots. Its strips come off the schedule too when the assistant can also edit Schedule.Deletes · Edit
Delete Shotdelete_shotDeletes one shot.Deletes · Edit
Shot list view1 tool

Assistants that support interactive views can show a shot list inside the chat. This tool belongs to that view: the assistant can't call it, and what it returns goes to the view in your browser, not to the AI model.

ToolWhat it doesAccess
Get Shot Imagesget_shot_imagesReturns links to the shots' reference images for the shot list view to display. The links expire after 10 minutes, and location data is removed from the images. Needs Scenes & Shots at View and Images switched on.Reads · View
Script breakdown and Script pages7 tools · 3 read, 4 change
ToolWhat it doesAccess
Get Scene Textget_scene_textThe screenplay text of one scene or up to 40 at once, read-only, each cut near 12,000 characters. Needs the Script pages switch as well. The title page is never included.Reads · View
Get Script Breakdownget_breakdownBreakdown elements (cast, props, wardrobe, vehicles and the rest) and the scenes each one is tagged in, filtered by scene or category if asked.Reads · View
Save Breakdown Elementssave_breakdownAdds, renames or recategorizes elements and tags them into scenes. Tagging a character also puts it on the cast list and on the scene's cast, so that needs Contacts and Scenes & Shots at Edit too. The script text can't be changed.Changes · Edit
Delete Breakdown Tagdelete_breakdown_tagRemoves one element from one scene. The element itself stays in the breakdown.Deletes · Edit
Get Script Infoget_script_infoThe current draft's title, revision colour and date, and which scenes are new, changed or omitted since the previous draft. No script text.Reads · View
Update Breakdown Tagsupdate_breakdown_tagsChanges a tag's notes for one scene or all of an element's scenes, or moves a tag to another scene.Changes · Edit
Get Script Import Linkget_script_import_linkReturns a link that opens CineFlo's own importer for the project. You drop in the PDF, Final Draft or Fountain file; the assistant never handles it. The link changes nothing by itself.Link only · Edit
Schedule6 tools · 1 read, 5 change
ToolWhat it doesAccess
Get Scheduleget_scheduleShoot days in date order with each day's crew call and its strips (scenes, single shots and breaks), with start and end times worked out from the call, Day X of Y, the shots of a split scene each day covers, and what is not on a day yet. Day and strip notes are not included.Reads · View
Save Shoot Dayssave_shoot_daysAdds shoot days or edits them, one day per date, including the crew call the day's strip times run from. Moving a day moves its scenes with it, which needs Scenes & Shots at Edit too.Changes · Edit
Schedule Scenesschedule_scenesPuts scenes on shoot days or moves them to another day or position, adding the day if needed. It can also split a scene across days, putting just some of its shots and pages on a day. It sets each scene's shoot dates, so it needs Scenes & Shots at Edit too.Changes · Edit
Edit Schedule Dayedit_schedule_dayHolds a strip at a set time, changes day or night labels and notes, sets which shots and pages a split scene shoots that day, adds or moves breaks, and reorders a day. It never takes anything off the schedule.Changes · Edit
Unschedule Itemsunschedule_itemsTakes scenes or single shots off the schedule and removes breaks. The scenes, shots and days themselves are kept, and removed strips can be restored in CineFlo for 30 days.Changes · Edit
Delete Shoot Daydelete_shoot_dayDeletes a day and its strips. Its scenes become unscheduled; the scenes and shots themselves are kept.Deletes · Edit
Call sheets & Contacts7 tools · 2 read, 5 change
ToolWhat it doesAccess
Get Call Sheetsget_callsheetsEach sheet's date, Day X of Y, general call times, locations, notes, scenes with their strip times, and who is called. No phone numbers, emails or send history. Addresses only with Locations on.Reads · View
Save Call Sheetsave_callsheetDrafts or edits one call sheet. A new sheet is filled from the stripboard for its date: scenes, shots, times, breaks and the cast those scenes need. It is never sent and its PDF is not made; you send it from CineFlo.Changes · Edit
Delete Call Sheetdelete_callsheetDeletes one call sheet and the PDF copy CineFlo keeps of it in Files.Deletes · Edit
Get Cast and Crewget_cast_and_crewCast (character and cast number), crew (department and job title) and clients, with default call, pickup and wrap times. No contact details or pay rates.Reads · View
Save Cast and Crewsave_cast_and_crewAdds or edits cast, crew and clients. New cast get the lowest free cast number. Contact details can't be set here.Changes · Edit
Reorder Crewreorder_crewSets the order of one crew department as it lists in Contacts and prints on call sheets.Changes · Edit
Remove Cast or Crewdelete_cast_or_crewRemoves one person from this project. They stay in the owner's phonebook.Deletes · Edit
Locations3 tools · 1 read, 2 change
ToolWhat it doesAccess
Get Locationsget_locationsNamed locations (name, INT/EXT, address, notes) and location scouts (dates, notes and a photo count). No photos, video, GPS or weather.Reads · View
Save Locationssave_locationsAdds or edits locations and scouts. Photos, video, GPS and weather stay in the app.Changes · Edit
Delete Location or Scoutdelete_locationDeletes one location or scout. Scenes that pointed at a location keep their typed location text.Deletes · Edit
Files3 tools · 1 read, 2 change
ToolWhat it doesAccess
Get Filesget_filesThe Files tab in grid order: title, tag and notes. Only links you added come with their address; uploaded files are listed without one.Reads · View
Save Filessave_filesAdds web links and edits titles, tags, notes and order. It can't upload files or change a link's address.Changes · Edit
Delete File Linkdelete_file_linkDeletes one web link. Uploaded files and the files CineFlo makes can only be removed in the app.Deletes · Edit
Moodboards5 tools · 1 read, 4 change
ToolWhat it doesAccess
Get Moodboardsget_moodboardsBoards and their sections, and a board's cards: notes, palettes, links, captions and linked scenes. Images are not included, only their captions.Reads · View
Save Moodboardsave_moodboardCreates a board or edits its title, description, subject and sections. A section left out of an edit is removed with its cards.Changes · Edit
Save Moodboard Cardssave_moodboard_cardsAdds note, link and palette cards; edits captions, notes, colours, linked scenes and favourites; and moves cards. Image cards can't be added.Changes · Edit
Delete Moodboarddelete_moodboardDeletes a board and all its cards.Deletes · Edit
Delete Moodboard Carddelete_moodboard_cardDeletes one card.Deletes · Edit
To-Dos3 tools · 1 read, 2 change
ToolWhat it doesAccess
Get To-Dosget_todosTasks with their list, due date, assignee and urgency (Overdue, Today, This week, Later, Done, worked out in your time zone), filtered by list or urgency if asked.Reads · View
Save To-Dossave_todosAdds or edits to-dos and department lists. An assignee who is a member of the project or its owner is linked to them; any other name is kept as text. Email addresses aren't accepted.Changes · Edit
Delete To-Dodelete_todoDeletes a to-do, or a list, whose tasks then move to Uncategorized.Deletes · Edit
Diagrams2 tools · 1 read, 1 change
ToolWhat it doesAccess
Get Diagramsget_diagramsEach diagram's name, how many objects it holds, and when it was made and last changed. The drawing itself is not included.Reads · View
Rename Diagramrename_diagramRenames a diagram. Nothing else about it can change, and diagrams can't be deleted from a chat.Changes · Edit
Budget3 tools · 1 read, 2 change
ToolWhat it doesAccess
Get Budgetget_budgetThe cost report: accounts, line items, purchase orders and actuals, with budgeted, committed, actual, estimate to complete, estimated final cost and variance, worked out the way the app does.Reads · View
Save Budgetsave_budgetAdds or edits accounts, line items, purchase orders and actuals. With no budget yet, it starts one on the standard 21-account chart. Line totals are always quantity times rate. Locking and changing the currency stay in the app.Changes · Edit
Delete Budget Itemdelete_budget_itemDeletes an account (with its line items), a line item, a purchase order or an actual.Deletes · Edit

What CineFlo keeps

Everything stored when you connect an assistant, and when it goes. The privacy policy covers the same ground.

WhatWhat's in itKept for
Connection recordThe assistant's name, the permissions you gave it, your time zone (so "today" lands on your calendar), and when it was connected and last used. A disconnected connection stays marked as disconnected.Until you delete your account
Your choicesEach project's tab settings and the Pause all switch.Until you delete your account
ActivityThe tool, the project, the ids of the items touched, the names of changed fields, whether it worked, and a one-line summary. Never what the fields say. Only you can see it.90 days
Change marksItems an assistant creates or edits note which assistant did it and when.With the item
Shot-planning answersCoverage style, cameras, lenses and aspect ratio, readable by the assistants connected to that project.Until the project or your account is deleted
Daily usage countsHow many times each tool was used on your account, and by which assistant. Tool names and numbers only, used to run and improve Connected Apps.1 year
Sign-in tokensStored only as one-way hashes, so a copy of the database couldn't be used to sign in. Each refresh token works once.5 minutes for a sign-in request, 1 hour for an access token, 30 days for a refresh token

What the assistant receives

Only what its tools return, from the tabs you switched on for that project. Never phone numbers, email addresses, uploaded files, storage links or photo GPS.

Ending a connection

Disconnect in CineFlo and access stops within a minute. Removing CineFlo in the assistant's own settings stops that assistant; disconnecting in CineFlo too makes sure it has ended on our side.

Model training

Once an assistant has something, its provider's policies apply. Whether chats train their models is your setting with them:

Claude, Claude Code
Claude → Settings → Privacy
ChatGPT, Codex
ChatGPT → Settings → Data controls

Questions and fixes

Still stuck?

Email support@cineflo.com or use the contact form and choose General App Support. We aim to reply within two business days.

Say which assistant, which project and roughly what you asked. Activity in CineFlo shows which tool ran and when. Never send a password or a sign-in code.

Common questions

What's the difference between the connector and the plugin?

The connector is the connection itself: it lets an assistant read and change your projects, within the tabs you switch on. The plugin adds skills on top, instructions for how production work gets done, like building a shot list or prepping a call sheet. It uses the connector and never has more access than it does.

Do I need a CineFlo account first?

No. When you connect, CineFlo's sign-in page lets you create an account with Google, Apple or an email address. Connecting an assistant is part of CineFlo Pro, so a new account is offered a free trial on the same page, and the connection finishes when you come back to it. Until then, the CineFlo plugin still helps in the chat and tells Claude how to point you here.

Do I need the plugin?

No. The connector works on its own in every assistant. The plugin makes Claude better at the common production jobs, so it asks the right questions and gets the result in shape the first time.

Is CineFlo in the Claude and ChatGPT directories?

Yes. In Claude, find CineFlo in the Claude Directory to add the connector, or under Customize → Plugins to add the plugin with its skills. The listings connect to the same server and ask for the same per-project, per-tab choices as adding it by hand.

Can the assistant see my contacts' phone numbers?

No. Phone numbers and email addresses are never shared, for anyone, even with Call sheets & Contacts at Edit. Neither is your phonebook or any rate card. The assistant sees names, roles, characters, cast numbers, departments and call times.

Can it send call sheets or invite people?

No. An assistant can't send a call sheet, invite a collaborator or share a project. It can build a call sheet completely, and a person sends it from CineFlo.

Does the assistant get my whole script?

Only if you switch on Script pages, which is separate from the breakdown. With it on, the assistant can read the script's scenes, never the title page, and it can't change a word.

Can the assistant see my images?

No. With Images on, a project's shot reference images appear in the shot list view inside the chat, loaded in your browser for you to see. They aren't part of what the AI model receives. The links expire after 10 minutes and location data is removed. With Images off, the default, they don't appear at all.

Can a collaborator connect an assistant to my project?

Only if you allow it. Connected apps stay off for collaborators until you turn on Let collaborators connect apps for that project, and what you set there is the most any collaborator can switch on. They need their own CineFlo Pro subscription, and their assistant never gets more than their own access to a tab.

Do collaborators see my assistant's activity?

No. Activity is per person: you see what your own assistants did, and nobody else does. Changes an assistant makes show up in the project like anyone's edits.

How do I stop an assistant?

In Settings → Privacy & Data → Connected Apps, Pause all stops every connected app until you switch it off again, and keeps your settings. Disconnect ends one connection for good, and its access stops within a minute. It doesn't undo anything the assistant already changed, and anything it deleted can still be restored for 30 days.

Will my projects be used to train AI models?

Once CineFlo shares something with an assistant, that provider's policies apply. Whether your chats train their models is a setting with them: Claude → Settings → Privacy for Claude and Claude Code, and ChatGPT → Settings → Data controls for ChatGPT and Codex.

When something doesn't work

"This app can't connect to CineFlo" or "Unknown client"

Something was typed into the OAuth Client ID or OAuth Client Secret field when the connector was added. Remove the CineFlo connector, add it again with https://mcp.cineflo.com/mcp, and leave both fields empty. The assistant registers itself.

A project or tab is missing after I changed access

Changes reach the assistant within about 30 seconds, so give it a moment and ask again. If it still can't see it, start a new chat: an assistant remembers what it found earlier in a conversation, including the project list. A project only appears once at least one of its tabs is at View or Edit.

The assistant says it can view a tab but not change it

That tab is at View for this project. Switch it to Edit in Settings → Privacy & Data → Connected Apps. Some changes touch two tabs: scheduling a scene also sets its shoot date, so Schedule and Scenes & Shots both need Edit. On a shared project you also need edit access to the tab yourself, and the owner has to allow Edit for collaborators.

"Connected Apps is part of CineFlo Pro"

The CineFlo account that signed in isn't on Pro right now. Everyone who connects needs their own Pro subscription, collaborators included. Upgrade, or disconnect and sign in again with the account that has Pro.

"The owner hasn't allowed connected apps on this project"

You're a collaborator here, and connected apps are off for collaborators until the owner turns on Let collaborators connect apps. Ask them to switch it on in Connected Apps or from the project's Share sheet. What they allow is the most you can switch on.

"Connected apps are paused for this CineFlo account"

Pause all is on. Switch it off in Settings → Privacy & Data → Connected Apps and your assistants pick up where they left off, with the same settings.

The sign-in window didn't open

Your browser blocked it. Allow pop-ups for mcp.cineflo.com, then choose Google or Apple again. Signing in with your email and password doesn't need a pop-up.

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